Privacy Policy

At Bankside Plumbing & Gas, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you visit our website or use our services. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other details you provide when contacting us, booking a service, or filling out a form on our website.
Usage Data: Information about your interaction with our website, such as your IP address, browser type, pages visited, and the time and date of your visit.
Cookies: Small data files stored on your device to improve your user experience and analyze website performance.

2. How We Use Your Information

The information we collect is used to:

Provide and manage our plumbing and gas services.
Respond to your inquiries and requests.
Improve our website and customer experience.
Send you updates, promotions, or important notices (only if you have opted in).
Ensure compliance with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Trusted third-party service providers who assist in delivering our services (e.g., payment processors, IT support).
Legal or regulatory authorities if required by law.
Other parties with your explicit consent.

4. Protecting Your Information

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no online system can be completely secure, and we encourage you to take precautions to protect your personal information.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request the deletion of your personal data, subject to legal or contractual obligations.
Opt out of receiving marketing communications from us at any time.

To exercise any of these rights, don’t hesitate to get in touch with us using the details provided below.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. By using our site, you consent to the use of cookies. You can adjust your browser settings to refuse cookies; however, this may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for these external sites’ privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, don’t hesitate to get in touch with us:

Bankside Plumbing & Gas
Email: david@banksideplumbing.com
Phone: +61 0432 055 119
Address: Mornington Peninsula Victoria